About Payments
Last Updated: August 1, 2025
Welcome to Mahjong City (https://mahjongcity.com). We are committed to providing you with a secure, transparent, and convenient shopping experience. This Payment Policy outlines the payment methods we accept, how we process payments, and your rights as a customer.
1. Currency
Our default currency is the US dollar. All orders are settled in US dollars (USD). If your payment method uses a different currency, the final amount charged may vary due to currency conversion rates or bank fees.
2. Accepted Payment Methods
We accept the following secure payment options:
Credit & Debit Cards:
Visa,Mastercard,American Express (AMEX),Discover,Diners Club,JCB,Elo,UnionPay
Digital Wallets & Online Payment Services:
Google Pay,Shop Pay,PayPal,Venmo
3. Payment Process Instructions
- Add items to your shopping cart;
- Proceed to the checkout page;
- Select your preferred payment method;
- Enter the required information to complete the payment.
4. Secure Payment Processing
All payments are processed through secure, PCI-DSS compliant payment gateways.
Your payment information is encrypted during transmission using SSL technology.
Mahjong Bank does not store your full credit card number or CVV code on our servers.
5. Billing Information
Please ensure your billing details match the information registered with your payment provider to avoid delays or order cancellations.
6. Fraud Prevention & Verification
To protect our customers and prevent fraudulent activity, we may request additional verification before processing your order. Orders that cannot be verified may be canceled and refunded.
7. Payment Confirmation
You will receive an order confirmation email once your payment has been successfully processed. If you do not receive a confirmation within 24 hours, please contact our customer support team.
8. Refunds, Reversals, and Dispute Resolution
For details on refunds, reversals, and dispute resolution, please refer to our Refund Policy.
9. Contact Us
For any questions regarding payments, please reach out to us:
Email: hello@mahjongcity.com